An eCommerce warehouse is an important component of your supply chain and plays a major role in business success and customer satisfaction. To deliver goods to customers nationally or internationally, you need warehouses that are close to the supply destination to keep transportation costs to a minimum. You might also need a shipping aggregator that gives you access to eCommerce warehouse partners across the globe.
With early delivery becoming a top priority for customers, eCommerce warehouses located close to your target markets can help offer next-day shipping or even same-day shipping to your customers. For efficient eCommerce delivery solutions, you need the right shipping partners and warehouses to serve local and global destinations.
With eCommerce warehousing solutions, products move faster through the value chain. A warehouse should ensure minimum shrinkage, higher production efficiency, faster turnover, and complete safety of products when in transit. Easy accessibility of the products is another important factor an eCommerce warehouse should focus on.
Top 10 Things to Look in an eCommerce Warehouse
Here are some essential things to consider before you select a warehouse:
When it comes to choosing a warehouse, location is the first thing that you should prioritize. Proximity to customers is vital when selecting a warehouse for eCommerce companies. This will help you to deliver goods on time as well as enjoy lower transportation costs.
Customers value timely delivery as much as product quality, and if you can provide both, you will get an edge over the competition. Closely located eCommerce warehouses to the delivery destinations take from a few hours to a few days to fulfill deliveries thus, customer expectations—and this creates brand loyalty.
2. Ease of access
While the location is important, so is the access to the goods. Your orders will be delayed if the warehouse does not have the infrastructure to move goods. Do not forget to check the following things before selecting an eCommerce warehouse:
- Condition of roads
- Type of traffic
- Proximity to highway
- Road signage
Without these facilities, you could face issues like accidents, higher fuel consumption, and wastage of time. The warehouse must meet the specifications that are required for the storage and transportation of your goods. For example, if you are in the import-export business, you will need a warehouse located near a major port. Any delays in the supply chain due to poor warehouse infrastructure could lower customer confidence in your products or services.
3. Integrated solutions
Reliable eCommerce warehousing solutions ensure smooth storage and distribution of goods by providing integrated features like highly trained staff, state-of-the-art transport, and well-designed facilities. You get a superior quality of service from these asset-based warehouses compared to traditional non-asset layout warehouses. Therefore, it is important to look out for these solutions before you narrow down to any eCommerce warehouse.
4. Relevant experience
An eCommerce warehouse should have the necessary experience in handling the specific product categories you deal with. For example, if you deal in fragile items, the warehouse staff should be well experienced in handling such items carefully. This will minimize errors in distribution and maximize customer satisfaction. The warehouse should also use the latest technology in logistics to ensure seamless movement of the products.
5. Employee productivity
Your logistics partners for eCommerce should have employees with a professional background in supply chain management. The number of employees should be in proportion to the size of the warehouse in order to adequately handle the workload. Therefore, it becomes crucial to check the size-employee ratio while finalizing an eCommerce warehouse.
6. Membership of professional associations
If the eCommerce warehouse is part of a professional association such as the International Warehouse Logistics Association, you can be assured of the standard of quality that is guaranteed by such a professional body. This membership is also proof of the company’s commitment to providing you with a high-quality service.
7. Use of technology
Technology has changed the way the supply chain distribution works, and the warehouse you choose should allow easy integration with your eCommerce company’s software. This speeds up the distribution process.
Smart eCommerce warehouses use facilities such as drones, electronic data exchange, or warehousing software can improve the fulfillment speed. Confirm the technology used by the warehousing facility before engaging them for the distribution of your products.
8. Comprehensive services
Modern eCommerce warehousing solutions go beyond conventional storage and provide additional value-added services like reverse logistics, quality control, dispatching, labelling, and packaging. Such warehouses are a one-stop-shop for all your eCommerce fulfillment needs.
Services like these speed up the supply chain process since you do not need to look for specific individual vendors providing these services. You save both time and cost since the warehouse offers you these facilities as part of a package. It makes it easier to track the status of your consignment since storage and distribution are handled by a single company.
9. Customer profile
Warehouses for eCommerce companies should be selected based on their customer profiles. Customers are classified according to the volume of business, and warehouses cater to customers depending on their order capacity.
An eCommerce warehouse that handles smaller customers does not have the infrastructure to handle large volumes. Global brands that cater to high-end customers would require warehouses that can provide special facilities and are prepared to pay premium rates for such services.
If you are a mid-sized company and need the standard storage and distribution services provided by a warehouse, do not go for high-capacity warehouses since you might have to pay extra costs for services you might not even need.
10. Protection from risk
Things can go wrong even with the best eCommerce warehouses, and you need to ensure you read the terms and conditions carefully before you engage with them. Not only should the warehouse have the best safety measures for the protection of goods stored, but it should also have adequate insurance plans in place to compensate you in the event of any damages due to natural calamities, fire, etc.
Check the insurance coverage offered by the warehouse, and ensure that your goods are protected against any hazards.
eCommerce warehousing solutions are a critical part of the supply chain since they help speed up the delivery process. If you are looking for an advanced eCommerce warehouse solution, Pickrr Plus can be a perfect choice.
With a pan-India network of eCommerce warehouses, Pickrr Plus helps you deliver goods within 1 to 2-day from the time of pickup. An all-in-one fulfillment solution, it not only helps you deliver faster but also at lower costs. To learn more about it, click here.