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eCommerce Delivery Management Software Solutions

eCommerce Delivery Management Software Solutions

The eCommerce industry is proliferating, and one of the most important aspects responsible for the growth of an eCommerce business is the delivery management software and the tools supporting it.

An eCommerce delivery management software makes deliveries easier by connecting the vehicles and couriers on the road to the back office. This helps in digitising logistics operations that include sending and tracking delivery information, thus enriching customer experience.

Delivery management software is a necessity in an eCommerce business. The system enables you to integrate with multiple courier partners and easily track your orders with the help of API integrations, AI, ML, and other tech-enabled solutions revolutionising the world of logistics.

Benefits of Using a Delivery Management Software

Real-time tracking

A delivery management software utilises GPS to permit real-time monitoring of delivery conveyances. This provides a business with customer insights that include an estimated delivery time, distance travelled, and order status.

Improves efficiency

A delivery management software gives end-to-end visibility into all processes, from the management of orders, tracking of delays to products’ drop off. This improves the efficiency of the delivery team by completing deliveries on time with all the necessary information available.

Improved communication

Delivery management software simplifies the entire delivery workflow by enriching communication between the delivery team and customers. This permits everyone to stay up-to-date regarding any changes or delays with delivery time or location.

Delivery route optimisation

This software can provide the best routes based on traffic, availability of driver, and location of the customer, hence ensuring that deliveries are made in the minimum time possible. This also helps businesses reduce fuel expenses.

Best Delivery Management Software

The main objective of delivery management software is to enhance an eCommerce business’ performance and growth. The better software you use, the better change you can expect in your business.

Here, we bring the five best delivery management software available in the industry:

Easyship

Established in 2014 in Hong Kong, Easyship provides services to more than 35 countries across the globe. It provides discounted and low shipping rates with top courier partners. Easyship integrates with the top-rated delivery companies so that the eCommerce business owners can compare delivery time and shipping rates while choosing channels for shipping orders. It also has access to various fulfillment centers leading to fast shipping from the nearest warehouses.

Clickpost

Clickpost is a commonly used delivery management software that uses Push API integrations and Pull API integrations. These ensure that real-time tracking notifications are being sent to eCommerce businesses and their customers.

Clickpost integrates with 120+ courier partners and multiple channel partners like Shopify and Magento with its single API integration feature to finish the order creation and provide an estimated delivery date to customers before buying. They also have specified automated workflows for eCommerce NDR and returns management.

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Shipday

Shipday is an all-in-one delivery management software platform to help eCommerce businesses efficiently dispatch, track, and manage delivery orders with a driver app, live delivery tracking, and customer SMS notifications.

It is best for fast-paced on-demand local deliveries like restaurants, fast grocery, convenience, etc. Businesses can also plan and optimise the route for scheduled deliveries.

Shipstation

Established in 2011, Shipstation provides customisable shipping labels and packaging. It has integration with virtual storefronts and selling channels like Shopify. Multiple payment plans are also available based on the shipped volume of orders.

Shippo

Shippo is a California-based company that provides solutions for shipping label creation and printing and packing slip creation and printing. It has a provision of tracking updates for eCommerce businesses. Provision of a tracking page for customers to view order updates and customs clearance status are other features that Shippo ensures for eCommerce delivery management.

How to Choose the Best Delivery Management Software for your Business?

Selecting a delivery management software for an eCommerce business is based on multiple aspects. Before associating with a software platform, a company needs to consider many features, products, and arrays.

Some of the points that can be kept in mind before selecting a delivery management software are listed below:

Pin code serviceability

As an eCommerce business needs to function globally or at least across the country, the first factor to consider before selecting the delivery software is the pin code serviceability. An eCommerce business needs to check whether the platform they are going for serves a large number of pin codes or not. 

Cost of services

Before choosing a delivery management software, the second factor to keep in mind is not to burn a hole in your pocket. The aim should be to keep the costs low and customer satisfaction high. The cost of the software should be within the budget that you decided.

Availability of support services

A sound delivery management system also provides regular support to handle updates and upgrades. Similarly, efficient support services are required to onboard and implement this software.

Features and services offered

The scope of features and services offered and provided may differ from software to software. This can be a significant determinant in selecting the best delivery management and tracking software. 

Conclusion

Finding a suitable delivery management software and order tracking tool is challenging but necessary in the eCommerce industry. It would be best to ensure that compatibility, support, and strength are made available to you at every turn. That’s why this is a tough decision to make by considering every aspect minutely.

A thorough knowledge of both the features and the performance by multiple delivery management software can help you make an unbiased and informed choice of the courier companion you need.

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